Frequently Asked Questions
Planning an Amsterdam layover or shore excursion?
Whether you have a few hours between flights or are arriving by cruise ship, you'll find answers here to the most common questions about Schiphol Airport, private tours, transportation, luggage and making the most of your time in Amsterdam.
Can't find the answer you're looking for? Contact us — we're always happy to help.
Schiphol Layovers
Flying through Amsterdam Schiphol Airport?
Here you'll find answers to the most common questions about leaving the airport during your layover, transfer times, visas, luggage and returning to Schiphol in time for your next flight.
Can I leave Schiphol Airport during my layover?
Yes, in many cases you can.
If you have enough time between your flights and you're allowed to enter the Netherlands, you can leave Schiphol Airport and explore Amsterdam before returning for your next flight.
Our private layover tours are specifically designed for travelers with limited time. We carefully plan every itinerary around your flight schedule and include our Back on Time Guarantee, so you can enjoy Amsterdam with confidence.
How much layover time do I need to visit Amsterdam?
We generally recommend a minimum layover of 5 to 6 hours if you'd like to leave Schiphol Airport.
As a guideline:
• Less than 4 hours – Usually too short.
• 5–6 hours – A short introduction to Amsterdam.
• 6–8 hours – Ideal for most layover tours.
• 8+ hours – Plenty of time to explore more of the city.
Every itinerary is customized based on your actual arrival and departure times.
Will I miss my flight?
No. Your flight schedule always comes first.
Before your tour begins, we carefully calculate how much time is available and plan your itinerary accordingly. We also take normal traffic conditions into account and always allow enough time for your return to Schiphol Airport.
That's why we offer our Back on Time Guarantee—so you can relax and enjoy your visit without worrying about missing your next flight.
What happens if my flight is delayed?
Flight delays happen, and we'll do our best to adjust your tour whenever possible.
If your arrival time changes, simply let us know as soon as you can. We'll review your updated schedule and, if time allows, modify your itinerary so you can still enjoy the best possible experience.
If your delay makes the original tour impossible, we'll discuss the available options with you.
Do I need a visa to leave Schiphol Airport?
That depends on your nationality and travel documents.
Travelers who are allowed to enter the Netherlands may leave Schiphol Airport during their layover. If you normally require a Schengen visa, you'll need a valid visa before entering the country.
If you're unsure about your situation, please check the official Dutch immigration requirements or contact us before booking..
Can I store my luggage at Schiphol?
Yes.
Schiphol Airport offers luggage storage facilities for travelers who prefer not to take their bags into the city.
If you book a private tour with us, we'll advise you on the most convenient option. Depending on your itinerary and transportation, it may also be possible to keep your luggage safely with you during the tour.
How early should I return to Schiphol Airport?
We normally recommend returning to Schiphol at least two hours before departure for most international flights.
For some long-haul or intercontinental flights, especially outside the Schengen Area, additional time may be advisable.
When planning your tour, we always work backwards from your departure time to ensure a comfortable and stress-free return..
Can you pick me up at Schiphol Airport?
Yes.
We can meet you at Schiphol Airport and take you directly to Amsterdam for your private tour. After your booking is confirmed, you'll receive clear meeting instructions so finding your guide or driver is simple and stress-free.
At the end of the tour, we'll return you safely to the airport in plenty of time for your next flight.
What happens if immigration takes longer than expected?
Immigration and security waiting times can vary throughout the day.
We understand that this is outside your control and always build some flexibility into our planning. If you experience unexpected delays, simply keep us informed and we'll adjust your pickup time whenever possible.
Our goal is to make your layover as enjoyable and stress-free as possible.
Is a private layover tour worth it?
For many travelers, absolutely.
When you only have a few hours, every minute matters. A private layover tour saves you the time of figuring out public transportation, planning an itinerary or deciding what to see.
Instead, you'll enjoy a personalized experience designed around your interests, with local knowledge, flexible scheduling and transportation arranged for you.
Many of our guests tell us that their layover became one of the highlights of their trip.
